Shipping policy

Welcome to Bebe Cove! We’re thrilled to be part of your parenting journey and are committed to delivering your precious baby essentials as smoothly and swiftly as possible.

Shipping Locations

We proudly ship Australia-wide from our home base in Western Australia. Currently, we do not offer international shipping.

Processing Times

  • All orders are processed within 1–3 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak periods, sales, or new product launches, processing times may be slightly extended – we’ll always keep you updated!

Shipping Rates & Delivery Times

We partner with trusted carriers to ensure your items arrive safely and on time.

Shipping Method Estimated Delivery Time* Cost
Standard Shipping 3–8 business days Flat rate: $9.95
Express Shipping 1–4 business days Flat rate: $14.95
Orders over $120 Standard Shipping FREE

*Delivery times may vary depending on your location and external factors beyond our control (e.g. weather, postal delays).

Order Tracking

Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number so you can follow your package every step of the way.

Shipping Address

Please ensure all shipping details are correct at checkout. Bebe Cove is not responsible for delays or lost parcels due to incorrect or incomplete addresses.

Delivery Issues

If your parcel hasn’t arrived within the expected timeframe, please contact us at [insert email address] and we’ll investigate the matter promptly.

Authority to Leave

By default, parcels may be delivered with Authority to Leave if safe to do so. If you'd prefer signature on delivery or have specific delivery instructions, please add a note at checkout.

Questions?

We’re here to help! Reach out to our customer care team at bebecove@outlook.com with any shipping-related queries.